Paul, having been subject to Maryland grocery stores for 15 years — it is hard to convey to Carolinians what that means.
Aside from the cost was the total lack of any interest in consumer satisfaction. They knew they had no real competition and acted that way.
Upon moving back to Charlotte I recall how shocked I was that a cashier at a Teeter, upon learning I could find no fresh jalapenos (and John knows how dire that is) immediately jumped on the PA and had both front-desk and produce department people scrambling to find jalapenos. I’m not kidding, there were five people trying to get me a five cent jalapeno. One guy busted up to the check-out with a whole box of peppers apologizing all the way, which forced to me to buy at least 50 cents worth of jalapenos out of shame.
I blame Wal-Mart.
