Carolina Journal’s Karen McMahan writes here about reaction from business owners to Chapel Hill’s ban on using cell phones while driving — including hands-free phones.

The ban may force drivers to resort to a similar tactic by having to pull off the road so they can use their cell phone legally.

Dave Cotton, owner of AdvantaClean, a franchise that provides emergency water and fire restoration, mold remediation, and air duct cleaning services to customers in several counties in the Triangle area, told CJ the ban is frivolous.

Cotton said a CBS “This Morning” news crew followed him as he demonstrated how difficult it can be to find a place to pull over to use the phone safely, yet how easy it is to use one button or voice command.

“I’m not against a ban on hand-held devices,” Cotton said, “I just can’t understand why they’d ban hands-free. I’ve worked a lot in the Northeast where some areas had a ban on using hand-held devices, but they didn’t include Bluetooth.”

“My car is my office, and my trucks are on the road constantly. If I follow the letter of the law, I won’t be able to pick up the phone or press a button to answer a call. Missing a call can means thousands of dollars in lost business. With the types of emergencies my customers have, they need to reach a live person. If they don’t reach me, they’ll most likely go with the first live person they get,” Cotton said. He joked that even the original car phone had hands-free capability.