Sprint to close two N.C. call centers:
Decision could mean about 165 jobs lost
The Raleigh News & Observer chose the above headline even though the jobs are being shifted to other NC cities:
When the call centers close May 18, 65 employees at Sprint’s campus on U.S. 1 in Wake Forest and 99 employees in Rocky Mount will lose their jobs or be offered transfers to another location…Sprint is boosting its work force at a call center in Tarboro by 45 and at a service dispatch center in Rocky Mount by 29 jobs.
So is cross-county free trade OK?
[T]he volume of the company’s service calls has been falling as more customers use Sprint’s Web site for service requests.
This is called JOB CREATION, unless one thinks that websites design and maintain themselves. And who is answering all of these quiries that customers are emailing?
