So a committee of Charlotte City Council approved major changes to how the Citizens Review Board operates. Good. As currently designed, the Citizens Review Board process is worse than useless. The board always sides with the police and does so without holding hearings in 95 percent of the complaints filed. That track record simply doesn’t promote public confidence in the process. It remains to be seen whether the revised process, which would lower the bar to conducting an investigation and finding the chief of police didn’t adequately discipline officers, will actually rise to the level of providing useful oversight over the CMPD.