A truck carrying mail destined for parts of North Carolina burst into flames.

Customers expecting postal mail or packages from the Louisville area, who think their mail may have been affected, should call the Postal Service call center at (800) 275-8777 for further assistance.

If a package was insured, a claim can be filed online at http://www.usps.com/insuranceclaims/online/welcome.htm. Customers may also pick up a PS Form 1000 at their local post office.